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## Information We Collect
#
We may collect informatio
- Full name
- Home address
- Email address
- Telephone number
- Date of birth
- Driver's license information
- Vehicle information
- Insurance policy information
- Beneficiary information
- Employment information
- Financial information necessary for insurance applications
- Any information submitted through online forms, quote requests, applications, or customer service inquiries
### Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Pages viewed
- Date and time of visits
- Referring website addresses
### Cookies and Tracking Technologies
We use cookies, pixels, analytics tools, and similar technologies to improve website functionality, analyze traffic, and support advertising and remarketing efforts.
## How We Use Your Information
We may use your information to:
- Provide insurance quotes and coverage options
- Process applications and policy changes
- Verify identity and prevent fraud
- Communicate regarding insurance products and services
- Respond to customer inquiries
- Improve website performance and user experience
- Comply with legal and regulatory requirements
- Conduct marketing activities where permitted by law
## SMS and Telephone Communications
By providing your mobile phone number, you expressly consent to receive calls and text messages from Ivory Insurance Services regarding:
- Insurance quotes
- Policy servicing
- Appointment reminders
- Customer support
- Marketing and promotional communications
Message frequency may vary. Message and data rates may apply.
You may opt out of marketing text messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Your consent to receive text messages is not a condition of purchasing insurance products or services.
## Email Communications
By providing your email address, you consent to receive emails regarding:
- Insurance quotes
- Policy information
- Service updates
- Marketing communications
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
## Information Sharing and Disclosure
We do not sell your personal information.
We may share your information with:
- Insurance carriers and underwriting companies
- Insurance wholesalers and brokers
- Claims administrators
- Service providers assisting with business operations
- Marketing vendors and technology providers
- Government agencies and regulators
- Law enforcement when required by law
We require service providers to maintain reasonable safeguards for personal information.
## Lead Generation and Advertising
We may collect information from:
- Website quote request forms
- Facebook Lead Ads
- Google Ads
- Landing pages
- Referral partners
- Social media platforms
Information collected through these channels may be used to contact you regarding insurance products and services.
## Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
## California Privacy Rights
California residents may have certain rights regarding their personal information, including:
- The right to know what personal information is collected
- The right to request deletion of certain personal information
- The right to correct inaccurate personal information
- The right to limit certain uses of personal information where applicable
To exercise your privacy rights, please contact us using the information below.
## Retention of Information
We retain personal information only as long as necessary to:
- Provide requested services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Meet insurance regulatory requirements
## Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
## Children's Privacy
Our services are intended for adults seeking insurance products and services. We do not knowingly collect information from children under 13 years of age.
## Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised Effective Date.
## Contact Information
Ivory Insurance Services
Email: info@ivoryinsuranceservices.com
Phone: (562)380-5987
Website: ivoryinsuranceservices.com
Mailing Address: 6475 East Pacific Coast Highway #2014 Long Beach Ca 90803
If you have any questions regarding this Privacy Policy or your personal information, please contact us using the information above.